Refund Policy

1. Digital content and right of withdrawal

UpBRO sells digital content (audit reports) delivered immediately upon purchase. By completing payment you expressly consent to immediate delivery and acknowledge that the right of withdrawal under EU consumer law (Directive 2011/83/EU) does not apply once the report has been generated.

2. When a refund is granted

We will issue a full refund if:

3. How to request a refund

Email support@up-bro.com with the subject "Refund request", your registered email address, and the date of purchase. We aim to respond within 3 business days.

4. Refund processing

Approved refunds are processed via Stripe back to the original payment method within 5–10 business days, depending on your bank.

5. Questions

Contact us at support@up-bro.com.